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General Management > Operations & Business Processes

Strategic Customer Advocacy Management


This event is about optimizing your customer value proposition to achieve greater customer spending & satisfaction through employee ambassadorship and customer divisibility methods



General Information
Date:
14-Jan-2008 to 15-Jan-2008

Duration (In days):
2

Organiser Company:
UNI Strategic Pte Ltd


Contact Person:
Lim Lay Ean

Contact Number:
+65 68259579

Email:
lelim@uninetintelligence.com

Host City:
Hong Kong

Host Country:
China

Downloads:


Description
Capitalize on the Expert Knowldege to gain maximum value on these vital issues:

• Ascertain the relationships between customer loss, customer retention and
customer acquisition - insight that is critical to your ongoing success
• Understand why the reasons customers leave may not be what you think -
how to get to the real root of the problem
• Discover the secrets to Winning back lost customers - and Preventing at-risk
customers from leaving
• Target and Acquire new customers who will perform like your most profitable
customers - stop wasting money on the rest
• Build an organization and culture in which everything - from communications,
to employee attitudes and actions, to processes - is centered around the
customer


Package Prices 
Group Fee (2 or more delegates)
Package Price: SGD $3,195.00
 
Normal Fee
Package Price: SGD $3,495.00
 





      

Location
Eaton Hotel
Hong Kong
China

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